Frequently
Asked Questions
- What do we do?
- How does it work?
- Why should I choose IDTagFound.com?
- How do I become a member?
- What is a starter pack?
- Why do you include so many tags in your starter pack?
- What does it cost to renew after 12 months?
- What size are the IDTagFound.com tags?
- How much does it cost to become a member?
- Can anyone who finds my keys or bag access my personal
details?
- How do I report an item found?
- Do I get a reward for reporting an item found?
- Can I buy IDTagFound.com tags as a present?
- I have received an IDTagFound.com tag pack as a present. What do I
do?
- What do I do if I need more ID tags?
- Is my personal information safe?
- How do I change my contact details?
- Why should I not put my name and address on my bag?
- Is it worth ID tagging my property?
- What do you recommend I use to tag soft luggage items?
- How do I attach my keys to your Lock-It tag?
- How do I ID tag my keys?
- What advice would you give me about attaching a tag on my luggage?
- Why are your tags the best value on the market?
- How many tags should I start with?
- What is an order activation reference number?
- Will someone report my item
found?
- Why should I ID tag my laptop or mobile if they are insured?
- How do i activate my new members starter pack?
- What do we do?
IDTagFound.com provides a high quality low cost service that enables
the finder of a lost item to contact the owner without knowing their
phone number, address or any other personal information in order to
arrange the safe return of their property with the minimum amount of
cost and time. Your personal information is safe secure and private.
- How does it work?
The IDTagFound.com label tags have a unique ID reference number, which
is allocated to your account on our database. You may attach these
to whatever you choose. Our automated system will contact you directly
by a text message and email when an item with your ID tag reference
is reported found. You will receive a description of the item found
and the finders contact details to enable you to arrange the collection/return
of your property. Your details are not revealed to the finder and you
may remain anonymous.
- Why should I choose IDTagFound.com?
IDTagFound.com believes that for an item to
be effectively IDtagged the mark must be unique and be able to make
the property identifiable and recoverable.
Our tags have been designed to have the ultimate resistance against chemicals
or abrasion and are coated with a strong acrylic adhesive. When you attach
one of our Tags to your property you can see immediately it is identifiable
and recoverable. Remember with IDTagFound.com it only costs pennies
not pounds to tag it.
- How do I become a member?
Just buy an IDTagFound.com starter pack with your first year’s membership
included in the price for £9.95 inc free delivery in the U.K. A small
fee is payable after 12 months to continue with your membership and
covers all the ID tags you have registered plus any additional Tags
you may add to your account.
- What is a starter pack?
The IDTagFound.com starter pack is the best value ID TAG pack available
it costs only £9.95 inc free delivery in the U.K. It contains 18 ID
tags which consists of 8 small label tags for items such as ipods ,
passports, mobile phones , and purses, plus 8 large label tags for
use on cases ,laptops, or anything you choose to tag and 2 of our special
Lock-It key/case tags making the total 18 tags. The starter pack also
includes a free one-year member subscription and you can register as
many additional tags as you wish on our database in this period at
no extra cost.
- Why do you include so many tags in your starter
pack?
We believe that most individuals or family units would have more than
two or three items that they would wish to recover if lost. We would
suggest that you compile a list of items you would like to protect and
you may be surprised how many items there are. That is why we include
18 tags in our starter pack and remember with IDTagFound.com it only
costs pennies not pounds to tag it.
- What does it cost to renew after 12 months?
The renewal fee is only £3.95 to cover all your registered tags and any
additional ones you may wish to add in the following12 month’s period.
- What size are the IDTagFound.com tags?
The sticker labels are supplied in two sizes: 50mm x 30mm and 40 mm x
15 mm. The key or case Lock-It tags are 40mm x 20mm.
- How much does it cost to become a member?
Just £9.95 to purchase an IDTagFound.com new members starter pack with
your first year membership included in the price. Remember with IDTagFound.com
it only costs pennies not pounds to tag it.
- Can anyone who finds my keys or bag access
my personal details?
No your personal details are never
revealed to the finder. When you contact the finder it is up to you to
decide what information you wish to reveal about yourself and any subsequent
arrangement for the return of your property. In particular where keys
are concerned it is advisable to use an intermediary’s address.
- How do I report an item found?
You follow the instructions on the IDTagFound.com Tag and log on to IDTagFound.com
Click on REPORT IT HERE and enter the ID Tag ref number and fill in
your contact details on the form to be forwarded to the owner of the
registered Tag.
- Do I get a reward for reporting an item
found?
As a token of our appreciation to the finder of any tagged item found
and reported to IDTagFound.com we will send to them a complimentary
set of Tags with one years free membership upon confirmation of the
safe return of the item by the owner to us. Subject to our terms and
conditions.
- Can I buy IDTagFound.com tags as a present?
Yes but make sure that you have purchased a NEW MEMBERS PACK, which has the first year’s
membership included in the price. You must ensure that the recipient has an email address to be able to
open the account in their name and register the tags. They will also need the customer order activation
reference number to be able to register the tags. This is sent to the email address registered for the
delivery of the tags. If you received this please ensure that you supply it with the tag pack for the
recipient to be able to complete the registration process.
- I have received an IDTagFound.com tag pack
as a present. What do I do?
Log on to IDTagFound.com and select activate
tags. Enter the order activation reference number
supplied to you with the Tags, click submit and complete the new customer registration form which
must include an email address, upon completion click continue. The Tags and your account are now
live. If you received the Tags as a present you must request the order activation reference number,
which was emailed to the person who gave them to you to enable you to register them in your name.
- What do I do if I need more ID tags?
Log on to IDTagFound.com and log in as a member choose from the options
available and purchase your tags. You can purchase any of the tag packs
including the new members starter pack pack.
- Is my personal information safe?
Your registration details are placed on a secure data storage system.
We will not reveal the information you provided to any other party
or permit it to be used for any other purpose than direct contact with
yourself by IDTagFound.com.
- How do I change my contact details?
Log on to IDTagFound.com, select my account, Log in and amend any details you wish to.
- Why should I not put my name and address
on my bag?
It is not advisable to put your name and address or telephone number
on any type of label or ID Tag. Postcodes have been used to ID mark various
items however they are not easily recognisable and can be off putting
due to the time required to trace and contact you.
- Is it worth id tagging my property?
Is it worth ID tagging your property? This is a question only you can
answer, but in so doing consider the financial and emotional consequences
of not getting your items returned.
- What do you recommend I use to tag soft
luggage items?
It can be difficult to attach any label tag to a soft luggage item unless
you can locate a stable flat surface. That is why we have introduced
our Lock - it tag to enable you to effectively tag such items. You can
see pictures of this on our applications pages. Remember that once the
Lock-It tag has been securely closed you cannot remove it without a
cutting tool such as a pair of snips or wire cutters.
- How do I attach my keys to your Lock-It tag?
You can attach a single key or several keys onto the metal hasp before
permanently locking the tag. You cannot remove the keys once the hasp
has been locked without a removal tool such as a pair of snips or wire
cutters. If you want to be able to tag a bunch of keys and be able
to remove or add additional keys simply attaché the tag to a key ring
with the keys on it. See example pictures on our applications pages.
- How do I ID tag my keys?
If your keys have a fob you can apply one of our small labels to it.
If you wish to secure your keys to the ID Tag use one of our Lock-It
Tags. These are individually numbered for identification purposes.
This enables you to identify each key or keys on the Id Tag if reported
found.
- What advice would you give me about attaching
a tag on my luggage?
The reason for most cases getting lost is
that the airline tags come off the case usually when the handle breaks.
We advise you to place an IDTagFound.com label on the inside and outside
to fully protect your property.
With your IDTagFound.com tags your lost
luggage can be traced back to you from anywhere in the world. A staggering
37 million pieces of baggage went missing in air transit last year. Do
you want to suffer the stress and anxiety caused by lost luggage?
The remedy is simple attach an IDTagFound.com tag to all your luggage items
which may include a suitcase, bag, briefcase, golf bag, portable electronic
devices, sports items, or any item of value.
There are two methods of achieving this; the first is to attach an IDTagFound.com
key/case Lock-It tag with its sturdy polypropylene plastic body and galvanised
steel hasp, which cannot be removed without cutters. Most people seem to
rely on the paper label tags supplied to them when travelling. However
most luggage items become lost because these tags come off the baggage
whilst in transit.
The second solution is to attach one of our IDTagFound.com stickers on
the exterior of your luggage items. These have been designed to have the
ultimate resistance against chemicals or abrasion and are coated with a
strong acrylic adhesive.
We would also recommend that for luggage in transit you place an IDTagFound.com
tag on the inside of your case which of course does not contain any of
your personal or contact details ensuring there is no risk to your identity
or other kinds of theft and of course the cost of doing this with IDTagFound.com
is only pennies not pounds.
- Why are your tags the best value on the
market?
Because we believe that until now there has
not been a cost effective way on the market to identify and recover your
personal possessions available to you. Our motto is Don’t lose it with
IDTagFound.com it only costs pennies not pounds to tag it.
We also believe that to succeed in business you have to offer value and
that most individuals or family units would have more than two or three
items that they would wish to recover if lost.
That is why our starter pack is the best value ID TAG pack available
and contains 18 ID tags which consists of 8 small label tags for items
such as ipods, passports, mobile phones, purses and handbags, plus 8
large label tags for use on cases, laptops, or anything you choose to
tag and 2 key/case Lock-It tags making the total 18 tags. The starter
pack also includes a free one-year member subscription for you to register
as many id tags as you wish on our database for a 12 month’s period.
Finally quality, we researched the market to obtain the best quality
label tags available which have been designed to have the ultimate resistance
against chemicals or abrasion and are coated with a strong acrylic adhesive.
Our special easy to apply Lock-It tag offers you a cost effective solution
to enable you to recover your keys if lost and to be able to tag items
that are not suitable to apply a label tag on.
- How many tags should I start with?
We suggest you compile a list of items you would like to protect and
you may be surprised how many items there are. That is why IDTagFound.com
include 18 tags in their starter pack.
- What is an order activation reference number?
You will need the order activation reference number, which was emailed to the registered email address that placed the order to be able to register the tags on line at IDTagFound.com when you receive them. This is to prevent any fraudulent attempt to register the Tags allocated to you if you do not receive them.
- Will someone report my item found?
Statistics that are available fortunately
show that the majority of us will. Some examples can be found on our
facts about lost propery page.
- Why should I ID tag my laptop or mobile
if they are insured?
When you lose your mobile phone you lose much more than a phone - 8 out
of 10 people rely on their phones as a means of storing important names
and addresses, and almost as many of us use our phones as diaries and
to store photographs and music. The loss of a laptop or hand-held PC
can be even more devastating, especially if it contains irreplaceable
or confidential data. In only a six months period, 54,874 mobile phones,
4,718 handheld PCs, 3,179 laptops and 923 USB sticks were left in the
back of London taxi cabs.
- How do I activate my new members starter
pack?
I registered my details when the pack was purchased:
-
Click the ACTIVATE
TAGS link
- Enter the Email Address given on the purchase form.
- Enter the password
given on the purchase form.
-
Enter the order activation reference number emailed to you
- Click Submit. Your account and
Tags are now live
I have received a new members pack as a gift:
-
Click ACTIVATE TAGS link
- Enter the order activation reference number supplied to you and click
Confirm.
- Complete the new members registration form and click Continue
- Your account
and Tags are now live.